Who you are buying from
Innovatus International Ltd (company number 13066723, registered in England and Wales), 31 Louisberg Road, Hemswell Cliff, Gainsborough, DN21 5XU, England. Email infobebekcustoms.com. Trading as Bebek Customs.
How the contract is made
Your order is an offer to buy. A contract comes into existence when we send you an email confirming that the goods have been despatched. If we cannot supply an item, for example because it was sold to someone else a moment before you, we will tell you and will not charge you.
The goods
We sell used parts for the Jaguar X-Type and the Smart Roadster, and some of them have been refurbished. Each listing says whether a part is used or refurbished. Every part is second hand, so it may show signs of wear, marks or age that are visible in the photographs. We do not describe a mark as a defect when it is simply what a used part looks like, and it does not stop the part doing its job.
The photographs on this site are of the actual part you will receive, not of a similar one. Used parts are usually one of a kind, so when one is sold it is gone.
We are an independent seller. We are not connected with, authorised by or endorsed by Jaguar Land Rover, Mercedes-Benz or Smart. Their names are used only to say which cars our parts came from and fit.
Checking that it fits
Parts are listed with the car they came from and, where we know it, the part number. Please match the part number on your old part to the one in the listing before you order. If you are not sure, send us a photograph through the contact page and we will help. Ordering a part that does not fit your car is not a fault in the goods. Your 14 day right to cancel still applies, but the return postage is yours to pay. See delivery and returns.
Price and payment
Prices are in pounds sterling and are shown on each listing. We take payment when your order is placed. Delivery is charged separately and is shown before you confirm. Prices exclude any import duty or local tax outside the UK, which is payable by you.
If we have made an obvious pricing error we will contact you before despatching, and you may confirm the order at the correct price or cancel it.
Delivery and risk
Delivery times are given in good faith and are estimates. Unless we agree a different date with you, we will deliver within 30 days of your order. If we do not, you may cancel and we will refund you in full. The goods become your responsibility once they are delivered to the address you gave us. Ownership passes to you when we have received payment in full.
Fitting
Fitting a part to a car can be dangerous if it is done wrongly, and some parts, such as braking, steering and airbag related parts, are safety critical. You are responsible for deciding whether to fit a part yourself or to have a qualified mechanic do it, and for doing it safely. We are not liable for damage caused by incorrect fitting, but this does not affect your rights if the part itself is faulty or not as described.
Cancellation, returns and faults
Your 14 day right to cancel and your rights over faulty goods or goods that are not as described are set out in full on the delivery and returns page, which forms part of these terms.
Our responsibility to you
If we fail to comply with these terms we are responsible for loss or damage you suffer that is a foreseeable result of that failure. We are not responsible for loss or damage that is not foreseeable.
We do not exclude or limit our liability in any way where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, for fraud, and under the Consumer Rights Act 2015 for goods that are not as described, not of satisfactory quality or not fit for purpose.
We do not supply the goods for business use, and we have no liability for loss of profit, loss of business or business interruption.
Events outside our control
We are not liable for delay or failure caused by something outside our reasonable control. If such an event happens we will contact you and either extend the delivery time or, if the delay is long, let you cancel for a full refund.
Your personal information
We handle your data as described in our privacy notice and data protection page.
Complaints
Please email infobebekcustoms.com and we will try to resolve matters quickly. If you are not satisfied, you may be able to use an alternative dispute resolution scheme or take the matter to court.
General
We may transfer our rights under these terms to another business, and your rights will not be affected. You may only transfer yours with our written agreement. If a court finds any part of these terms unlawful, the rest continues to apply. A delay in enforcing these terms is not a waiver of them.
Law and jurisdiction
These terms are governed by English law. If you live in Scotland or Northern Ireland you may bring proceedings in your own courts, and consumers elsewhere keep any mandatory protections of their own country's law.